Refund Policy
Updated on 9 June 2024
At A MindLab, we want you to be satisfied with your purchase. Please review our refund policy for digital products.
1. Refund Eligibility
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Refunds are only offered if you receive the wrong item (e.g., wrong chapter).
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If this occurs, please contact us at support@amindlab.com within 7 days of receiving the incorrect product.
2. Whole Book Purchase
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Once the full book has been purchased, no refunds will be issued. Please ensure you review your purchase before completing the transaction.
3. Individual Chapters
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Refunds will only be provided if the wrong chapter is delivered.
4. How to Request a Refund
To request a refund due to receiving the wrong item, please contact us at support@amindlab.com within 7days of purchase. Once your refund request is received and approved, we will process the refund within 5 - 14 business days.